H E R M I T I N

1. Are you a factory or trading company?

We are a comprehensive business integrating manufacturing and trading, with our office in Nanjing and main manufacturing operations centered in Danyang, China. Complemented by another production facility in Taizhou, we operate two key factories on the Chinese mainland. Hermitin, our trading branch, handles overseas business exclusively. We provide a complete one-stop solution for your eyewear brand, covering eyeglass OEM, eyewear wholesale, bulk wholesale of eyeglass and sunglass lenses, as well as OEM and bulk wholesale of eyewear accessories.

2. What frame styles and materials do you offer?

As a wholesaler committed to meeting diverse preferences, we offer frames in various styles, sizes, and materials. Our selection includes:
  1. Metal Frames: Available in gold, silver, and rose gold, as well as lightweight aluminum and titanium for hypoallergenic options. Metal frames offer a classic and versatile aesthetic.
  2. Plastic Frames: Featuring eco-friendly acetate and TR90 nylon in a variety of colors and patterns. Plastic frames come in trendy shapes and translucent color palettes.
  3. Wood Frames: Crafted from real wood and bamboo, these frames use sustainable raw materials. Wood frames provide a natural, premium look, with inherent UVA/UVB protection appealing to eco-conscious consumers.
  4. Combination Frames: Merging materials like metal and wood or combining metal frames with plastic temple arms and rims. These frames offer added visual interest and style versatility.
Our inventory includes frames for both men and women, featuring full-rimmed, semi-rimless, and rimless styles suitable for optical and sun lenses, catering to your specific needs. Our goal is to offer trend-forward frames at competitive prices, allowing you to tailor your selection to your customer base and regional style preferences.

3. What makes your frames high quality?

Our commitment to delivering high-quality frames is evident through the following:
  • Premium Materials: Exclusive use of real metals such as gold, titanium, and rose gold, along with natural wood, sustainable bamboo, and durable TR90 plastics.
  • Name-Brand Manufacturing Partners: Sourcing frames from reputable brand-name partnerships recognized for producing long-lasting, high-quality eyewear.
  • Precision Craftsmanship: Expertly fitted frame parts, balanced frame weighting, spring-loaded hinges for durability, and securely mounted lens grooves. Our frames feature no uneven or mismatched components.
  • Stringent Product Testing: Continuous testing in climate/humidity chambers, along with bend, flex, and drop tests, ensures the structural integrity of our frames before inclusion in our catalog.
  • Enhanced Comfort Features: Our frames incorporate features designed for enhanced comfort, making them a reliable choice for everyday wear.

4. How can I become a partner with Hermitin?

Thank you for expressing interest in partnering with us. Please reach out to our partnership team through the contact form on our website or send an email to [email protected]. We will promptly respond and provide further details on collaboration opportunities.

5. Do you provide custom eyewear services?

Yes, at Hermitin, we proudly offer comprehensive custom eyewear services, allowing you to tailor the eyewear to your exact specifications. We support customization of styles, colors, sizes, logos, and more. Whether you have specific design preferences or branding requirements, our customer service team is here to assist you. Simply get in touch with us, and we will collaborate with you to create personalized eyewear solutions that perfectly align with your vision and brand identity.

6. Do you offer private label packaging?

Yes, we provide a wide range of custom private label packaging services. This includes customized hard shell cases, microfiber pouches, branded cleaning cloths, and printed cardboard boxes with your logo to ensure your eyewear is ready for retail.

7. What is your MOQ?

Our Minimum Order Quantities (MOQs) are designed to support B2B clients of all scales:
  • Wholesale In-Stock Items: Very low MOQ of 10 to 50 pairs (perfect for testing markets).
  • Private Label Logo Customization: Only 100 pairs per style (lens colors can be assorted).
  • Full OEM/ODM Custom Manufacturing: Standard 600 to 1,200 pairs per style (allowing 3 to 4 custom colors) due to mold set-up and materials milling requirements.

8. What warranty do you offer on your eyewear?

We offer a 1-2 year warranty depending on your region (such as a 2-year warranty for EU & North America, and a 1-year warranty for other regions). The warranty covers defects in materials and workmanship.

9. Can I request a sample before placing a large order?

Yes, we can provide either a standard sample or the specific sample you requested for quality inspection before proceeding with a large order.

10. Is your whole collection on the website?

Not all of our styles are displayed on our website, as we sign strict Non-Disclosure Agreements (NDAs) with many international designer brands to protect their proprietary designs. However, we have a massive selection of 10,000+ customizable styles. Please feel free to check our Catalog Download Page or contact our sales team to request our latest private catalogs.

11. How long will my eyewear take to arrive?

Most orders ship within a few days to two weeks (14 business days), depending on the style and customization. For faster delivery, we also offer an expedited (rush) production option — just let us know, and we’ll prioritize your order to get your new glasses to you as quickly as possible.

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